Frequently Asked Questions

Is there a dress code?

We do not have a dress code.

Do you have a children’s menu?

We do not have a children’s menu but some of our dishes are easily adapted to children’s tastes and portions.

Do you keep tables for walk-ins?

Yes, you can walk in without a reservation as we do have some tables that are available on a first-come first-serve basis. However, we always advise to book to avoid disappointment.

Can I book more than one table for the same party?

Multiple bookings for the same party will not be honoured.

Do you accommodate allergies?

All our dishes are prepared in our one main kitchen, where a variety of ingredients are used (including nuts, eggs, dairy and gluten). Although we follow the strictest  hygiene practices to minimise the risk of cross-contamination, we cannot guarantee any dish to be totally free from allergens. If you would like to know more about how our dishes are cooked or prepared, please talk to your waiter or a manager.

Do you have vegetarian, vegan, gluten free options?

We have vegetarian options available. We can advise separately on gluten-free options. Please ask you server to help.

Are any of your dishes Halal?

Our dishes are not Halal.

Does Bar Americain allow children?

Bar Americain is 18+

Do you have wheelchair access?

The restaurant building is accessible from the street to wheelchair users as well as our toilets.

Do you provide high chairs and have baby changing facilities?

We welcome children in the restaurant and are able to offer high chairs for your use as well as baby changing facilities. Space is very limited for buggies in the cloakroom area.

What is the largest table size you can accommodate?

The largest table size we can accommodate is 6 guests in the restaurant. 

Do you have a private room?

We do not have a private dining room however, Crazy Coqs and Bar Americain can be hired for private use, please contact Events for further details.

May I just come in for a drink?

We don’t take reservations just for drinks. Bar Américain works on a first come first serve basis and the café is also available as such.

Do you allow dogs?

We allow dogs in the Café. In the Brasserie, Bar and Crazy Coqs, we only allow registered guide dogs.

What is the closest tube station?

The closest tube station is Piccadilly (Bakerloo and Piccadilly lines).

What is the nearest car park?

The nearest car park is the NCP London Soho Brewer Street located on Brewer Street and Q-Park Soho located on Poland Street.

Do you have a standard service charge?

Our standard discretionary service charge is 15% and this is automatically added to all bills.

Do waiters get the service charge?

All gratuities are managed by an independent professional third-party Troncmaster for The Wolseley Hospitality Group and are distributed to the staff.