Crazy Coqs | FAQs
When do you open The Crazy Coqs?
For 2pm shows the doors open 1:15pm
For 3pm shows the doors open 2:15pm
For 7pm shows the doors open 6.15pm
For 7:30pm shows doors open 7pm
For 9:15pm shows the doors open 8:45pm
How do I get to the Crazy Coqs?
We’re easily accessible by public transport. Our home is Brasserie Zedel, 20 Sherwood St, W1F 7ED. Piccadilly Circus is the closest tube station, Exit 1. (2 minutes away) You walk through the street level cafe, down the stars and you will find Crazy Coqs at the bottom of the stairs on the right.
Is there a waiting area for the Crazy Coqs?
We don’t have a dedicated waiting area in the venue, but as Crazy Coqs is part of Brasserie Zedel, we encourage our guests to enjoy the street level cafe or Bar Américain, a classic American bar serving traditional mixed drinks in a spectacular Art Deco setting – just across the foyer from The Crazy Coqs.
How will I receive my tickets?
All tickets are issued as digital e-tickets. These will be emailed to you when you book. Physical tickets or tickets on your smartphones are not required. Customers can simply provide their name on the door.
If you have any questions about your purchase, please contact us at info@crazycoqs.com
What should I do if I can no longer make a show?
Please note that all bookings are non-refundable.
We are happy to exchange tickets for performances of the same production, subject to availability if you notify us at least 48 hours before the start of the performance.
If the show is sold out, we can attempt to resell your tickets for you. If we do manage to resell your tickets, we will give you a refund to your original payment method minus a £2 admin fee per ticket. (We can’t guarantee to be able to resell your tickets and will only be able to resell them if we have sold all our tickets.)
What if the show I want to come to is sold out?
If the show you want to come to is showing as sold out, you might still be able to get tickets.
You can email us at info@crazycoqs.com and ask to be added to the waiting list. If we get anyone wanting to return tickets, we will offer them to our waiting list on a first-come-first-served basis. When you email us, state your preferred dates and leave a contact number.
What if I’m late?
We encourage our audience to arrive on time, but we understand that there may be circumstances causing lateness. We will allow you to enter the venue once the show starts however, please note that the company reserves the right to give away booked or paid for seats in the event of the booking holder arriving 15 minutes after the advertised start time of the main act.
Will I be able to leave once the show has started?
You can leave the venue and re-enter at any time. The venue is very intimate, so we advise you to do it during the applause.
Has Crazy Coqs got step-free access?
Yes. Please let the box office know if you need assistance and we will prepare the ramp for you to access the venue as there is a small flight of steps leading up it.
Are there age restrictions in your venue?
We welcome customers of all ages to our venue, but due to the nature of our shows and the intimate setting of the venue, we recommend that you do not bring young children. Some of our shows are 18 + but not all of them. If you have any questions or concerns, please feel free to ask the box office for additional advice.
Will I have to share a table?
If the show is busy, there is a good chance you will share a table if you are smaller than a party of four.
If I booked more than one ticket, will my party be sat together?
The maximum party size we accommodate in Crazy Coqs is ten. Crazy Coqs is an intimate venue and we have found that groups larger than this can be unintentionally disruptive to the shows and the experience of our other guests.
Our box office will automatically allocate parties up to ten booked under the same name together. If your party is booked under multiple names please email the box office at info@crazycoqs.com with the names of the bookings that would like to be seated together.
Can I choose which table I will be sat at?
Your seats shall be assigned by the maître d’ on the evening. Please note specific seating cannot be guaranteed. Please email info@crazycoqs.com before you arrive at the venue and we will do our best to accommodate any requests.
Can we get Dinner during the show?
Crazy Coqs serves bar snacks only.
Brasserie Zédel, which is adjacent to The Crazy Coqs, is open for dinner before and after the shows; we would recommend checking timings and booking in advance by calling 020 7734 4888 or booking online.
Please make sure if you book a table in the Brasserie you allow at least one hour before the show start time.
Can I get drink or food before/during the show?
Yes, our Bar will be open before and during the show for drinks and bar snacks. It is table service so no need to leave your table – someone will come over to take your order.
Can I order food from the restaurant to be brought through to Crazy Coqs?
Due to the intimate character of our venue, it is not possible to order food from the restaurant. We serve a simple snack menu that doesn’t require the use of cutlery.
Can I bring my own food and drinks to the venue?
Consumption of your own food and drinks is not permitted within the venue.
Do you have non-alcoholic drink options?
Yes, we have various soft drinks, juices, non-alcoholic beer and mocktails on our menu. Please ask the wait staff for advice.
Do you have vegetarian and vegan snack options on the menu?
Yes. Please ask the wait staff for advice.
What is a capacity of The Crazy Coqs?
Our capacity is 80.
How can I pay?
You can book online or pay in person using any major credit or debit card, or contactless devices. Please note, our Box Office is currently card-only, but you can use cash to pay for food and beverages once inside the venue.
Is there a dress code?
There is no dress code at the Crazy Coqs.
What was the Crazy Coqs before?
It was originally The Chez Cup Bar, of The Regent’s Palace Hotel, the biggest hotel in Europe back in the 1930s. Some of the original features are still on display today.
